We routinely disclose your personal data to third parties as follows:
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We may pass your information to our third-party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (e.g. to host our servers and Software Service).
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As part of the provision of our services to the organisation that has engaged you, we may pass your information or make your information accessible to such organisation.
We may also disclose your personal data to third parties:
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in the event that We sell or buy any business or assets, in which case We may disclose your personal data to the prospective seller or buyer of such business or assets; or
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if We or substantially all of our assets are acquired by a third party, in which case personal data held by Us about our customers will be one of the transferred assets; or
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if We are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions and other agreements; or
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to protect Our rights, property, or safety or that of our affiliated entities and our users and any third party We interact with to provide the Websites and/or Software Products; or
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in relation to selected third parties only, only to the extent that you have consented to such selected third parties notifying you about certain goods or services, which may be if interest to you.
Other than as set out above, and save insofar as is necessary in order for Us to carry out our obligations arising from any contracts entered into between you and Us, We will not share your data with third parties unless We have procured your express consent to do so.
Security
We take appropriate measures to ensure that any personal data are kept secure, including security measures to prevent personal data from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal data to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where We are legally required to do so.
Unfortunately, the transmission of information via the internet is not completely secure. Although We will do our best to protect your personal data, We cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once We have received your information, We will use strict procedures and security features to try to prevent unauthorised access.
The Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and terms of use and that we do not accept any responsibility or liability for these policies and terms of use. Please check these policies before you submit any personal data to these websites.
Keeping your personal data up to date
If your personal details change you may update them by [e.g. accessing the relevant page of the Website, or by contacting Us using the contact details below]. If you have any questions about how We use data collected which relates to you, please contact Us by [e.g. sending a request by email to the contact details below].
We will endeavour to update your personal data within [seven (7)] working days of any new or updated personal data being provided to Us, in order to ensure that the personal data We hold about you is as accurate and up to date as possible.
How long we keep your personal data
Once a service with Zeal has been terminated. We will hold name, address and contact details for the period We are required to retain this information by applicable UK tax law (currently 6 years)
Where we store your personal data
The data that We collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for Us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your orders, the processing of your payment details and the provision of support services.
Such countries do not have the same data protection laws as the United Kingdom and EEA and in accordance with the GDPR we shall ensure that any transfer of your personal data will be subject to a written agreement with the supplier that we will have reviewed and negotiated to contain adequate safeguards for your privacy rights and give you remedies in the unlikely event of a misuse of your personal data.
YOUR RIGHTS
Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:
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access to your personal data and to certain other supplementary information that this Policy is already designed to address
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require Us to correct any mistakes in your information which We hold
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require the erasure of personal data concerning you in certain situations
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receive the personal data concerning you which you have provided to Us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations
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object at any time to processing of personal data concerning you for direct marketing
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object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you
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object in certain other situations to our continued processing of your personal data
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otherwise restrict our processing of your personal data in certain circumstances
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claim compensation for damages caused by our breach of any data protection laws.
For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals rights under the General Data Protection Regulation.
If you would like to exercise any of those rights, please:
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email, call or write to Us
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let Us have enough information to identify you (eg account number, user name, registration details),
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let Us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and
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let Us know the information to which your request relates, including any account or reference numbers, if you have them
We hope that We can resolve any query or concern you raise about our use of your information.
The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone: 0303 123 1113.
We reserve the right to modify this Policy at any time. Any changes We may make to our Policy in the future will be notified and made available to you using the Website. Your continued use of the services and the Website shall be deemed your acceptance of the varied privacy policy.